SENVIA CUSTOMER CARE
Terms of Service
These terms apply to senvia.net, operated by Finatium LLC under the Senvia brand. Checkout is temporarily unavailable.
Last updated: November 13, 2026
1. Agreement
By using senvia.net or placing an order when checkout becomes available, you agree to these Terms of Service and our Privacy Policy, Shipping Policy and Returns & Refunds Policy. Senvia is a brand operated by Finatium LLC.
2. Eligibility
You must be at least 18 years old, or use the site under the supervision of an adult, to place an order.
3. Product information and use
The Senvia Smart SOS Bracelet is a connected accessory intended for use at home with WiFi. Use it according to the instructions supplied with the product. Connected functions depend on correct setup, compatible equipment, an available network and power. Interruptions to these services may affect operation.
The product is not a substitute for medical care, supervision or emergency services. Do not rely on it as your only way to seek urgent assistance. This offer does not include professional emergency monitoring, an automatic connection to emergency services, automatic fall detection or GPS tracking. If you need urgent assistance, contact local emergency services directly.
We make reasonable efforts to display products accurately, but slight variations in color can occur between screens.
4. Orders and payment
- Checkout is temporarily unavailable. No orders or payments can currently be submitted through senvia.net.
- Displayed prices are in US dollars. When checkout becomes available, applicable sales tax, if any, and the total payable will be shown before you confirm a purchase.
- We reserve the right to refuse or cancel an order in case of suspected fraud, a pricing error or stock unavailability. If an order is canceled after payment, you will receive a full refund.
5. Shipping
Standard US shipping is free on every pack. Processing and delivery times are described in our Shipping Policy.
6. Returns and guarantee
Orders are covered by our 90 Day Money Back Guarantee, starting on delivery, as described in our Returns & Refunds Policy. Disputes are handled through our Customer Dispute Resolution process.
7. Intellectual property
Content on this website, including text, images, the logo and brand, belongs to Finatium LLC or its licensors and may not be reproduced without permission.
8. Limitation of liability
To the maximum extent permitted by law, our total liability for any claim related to an order is limited to the amount you paid for that order. We are not liable for indirect or consequential damages. Nothing in these terms limits rights that consumer law grants you and that cannot be waived.
9. Governing law
These terms are governed by the laws of the United States and the state in which Finatium LLC is organized, without regard to conflict of law rules.
10. Contact
Questions about these terms: Senvia support at support@senvia.net.


